Política de privacidade

Applies to: United Kingdom and United States

King Fuzzy Paws (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, services, and store. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal details: name, email address, phone number, shipping/billing address.

  • Order information: purchase history, payment method details (processed securely via third-party providers).

  • Technical data: IP address, browser type, device information, cookies, and usage data.

  • Optional information: if you subscribe to newsletters or promotional messages.

2. How We Use Your Information

We process your personal information for purposes including:

  • Fulfilling and delivering your orders.

  • Communicating with you about your orders, updates, or support requests.

  • Sending marketing emails or promotions (only if you opt-in).

  • Improving our website, services, and user experience.

  • Preventing fraud, misuse, or unauthorized transactions.

  • Complying with legal obligations.

3. Sharing of Information

We do not sell your personal data. We may share information only with:

  • Trusted third-party providers (e.g., payment processors, shipping carriers, analytics services) necessary to operate our business.

  • Legal authorities if required to comply with laws or protect our rights.

  • Business transfers in case of merger, acquisition, or sale of assets, provided safeguards are applied.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content.

When you first visit our website, you will see a cookie consent banner that allows you to accept, reject, or manage your cookie preferences. You can also change your preferences at any time by selecting "Preferences" in the banner.

We use the following categories of cookies:

  • Necessary: essential for the website to function properly (e.g., security, navigation, checkout). These cannot be disabled.

  • Statistics: help us understand how visitors interact with the website to improve performance and user experience.

  • Marketing: track browsing activity to deliver personalized ads and measure campaign effectiveness.

  • Preferences: remember your choices, such as language selection or login details, to provide a more personalized experience.

You may also disable cookies directly through your browser settings. However, some features of the site may not function properly if cookies are disabled.

5. International Data Transfers

Your personal information may be stored and processed on servers located outside your country.
We ensure that appropriate safeguards (such as data protection agreements) are in place to protect your information according to GDPR, LGPD, and other applicable laws.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your personal information.

  • Restrict or object to certain data processing.

  • Withdraw consent to receive marketing communications at any time.

7. Children’s Privacy

Our website is not directed to children under 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a minor, we will delete it promptly.

8. Data Security

We implement industry-standard technical and organizational measures to safeguard your data against loss, misuse, or unauthorized access. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
If changes are significant, we will notify you via email (if available) or a notice on our website.
We encourage you to review this page regularly.

10. Contact Us

Business Hours:

Monday to Friday: 9am to 6pm
Saturday: 8am to 2pm
Sundays and Holidays: Closed

King Fuzzy Paws Store – Operated by a company registered in Brazil under CNPJ 59.528.812/0001-57.

Adress: Avenida Das Americas, 12900 - Edif Avenue Business Square - Rio de Janeiro (Recreio dos Bandeirantes) - CEP: 22790-702

E-mail: support@kingfuzzypaws.com

Phone number: +5521972380881